OVERSEAS
EDUCATION LINK PRIVACY POLICY
This
policy sets out how the OVERSEAS EDUCATION LINK complies with the Students
Privacy Principles in the Privacy Act.
The
Privacy Act set out how we must handle your personal information.
'Personal
information' is information or opinion about an identified individual, or an
individual who is reasonably identifiable. The information or opinion may or
may not be true and may or may not be recorded in a material form.
WHAT
PERSONAL INFORMATION DOES OVERSEAS EDUCATION LINK COLLECT AND WHY?
OVERSEAS
EDUCATION LINK collects personal information that is reasonably necessary to
perform its functions and activities. Those functions and activities include:
promoting
trade, investment and international education. This includes assisting Students
to develop their international ideas, promoting international education and
training sector.
Delivering
Student consular, certificates and other services in overseas locations;
The
nature of the personal information collected will depend upon the function being
performed and may include names and contact details, dates of birth, place of
birth, citizenship, passport details (including numbers and photographs with
bio-metric information), health information, travel information relating to an
individual and information about business interests and activities. Some
personal information collected may meet the definition of sensitive information
according to the Privacy Act.
OVERSEAS
EDUCATION LINK also collects personal information in relation to its role as an
employer and when contracting services, including contact details, dates of
birth, health information, information about education, qualifications, skills,
performance, conduct and pay details. Where required under a security screening
process or for assessing grant / program eligibility, OVERSEAS EDUCATION LINK
may also collect financial and other required information.
Generally,
you have the option of dealing with OVERSEAS EDUCATION LINK anonymously or
using a pseudonym, such as when you are making a general inquiry regarding our
functions or activities. However, it may be impracticable for us to deal with
you in that way in other circumstances or we may be required or authorized by
law to know your identity in order to perform our functions.
HOW
DOES OVERSEAS EDUCATION LINK COLLECT PERSONAL INFORMATION?
OVERSEAS
EDUCATION LINK generally collects your personal information directly from you.
However, in some circumstances we collect personal information about you from
someone else, including
A]where
you have authorized us to do so;
B]where
the information is obtainable from a publicly-available source ( eg by way of a
company search);
C]where
it is necessary for a consular function; or
D]where
it is unreasonable or impracticable to collect the information from you, such
as a medical opinion.
E]We
may collect your personal information in a variety of ways including by phone,
in writing, via our website when you provide information on online forms or
through signing-up to a subscription
COOKIES
We
use cookies and pixel tags (also referred to as web beacons, web bugs or clear
gifs) to collect web site usage information. A cookie is a small amount of
information stored on your computer by our web site server. It is information
that your web browser sends back to our web site server whenever you visit it
again. We use cookies to 'remember' your browser between page visits. In this
situation, the cookie identifies your browser, not you personally. No personal
information is stored within OVERSEAS EDUCATION LINK's cookies
HOW
DOES OVERSEAS EDUCATION LINK PROTECT YOUR PERSONAL INFORMATION?
OVERSEAS
EDUCATION LINK takes information security seriously and uses a range of IT and
physical measures to ensure that your personal information is held securely and
protected from misuse, interference, loss and unauthorized access, modification
and disclosure.OVERSEAS EDUCATION LINK also takes steps to ensure that any
personal information it uses or discloses is accurate, up-to-date, complete and
relevant.
OVERSEAS
EDUCATION LINK is not permitted to destroy citizen Government records (which
may contain personal information) except in specified and controlled
circumstances. If the personal information is not held in an citizen Government
record and there is no other legal impediment to doing so, OVERSEAS EDUCATION
LINK will take such steps as are reasonable in the circumstances to destroy or
de-identify the information when it is no longer required for OVERSEAS
EDUCATION LINK functions
ACCESS
TO PERSONAL INFORMATION AND CORRECTION
You
may request access to your personal information held by OVERSEAS EDUCATION LINK
and request that it be corrected if you believe it to be inaccurate. OVERSEAS
EDUCATION LINK will provide you with access to your personal information except
in limited circumstances set out in the Privacy Act. If we refuse a request for
access or correction to personal information, we will provide you with written
reasons for that refusal. We will respond to a request for access or correction
within 10 days after the request is made.
Requests
for correction of personal information can be made to the contact page.
HOW
TO MAKE A COMPLAINT
If
you make a complaint to OVERSEAS EDUCATION LINK about how we have handled your
personal information, we will contact you regarding whether an investigation
will be conducted, who to contact about the matter and an estimated time-frame
for resolving the complaint.
We
will advise you of the outcome of our inquiries regarding the complaint in
writing.
If
you are not satisfied with the outcome, you may take the matter to contact us
in our contact page
